Question 1

What is the difference between home health and hospice care?

Accepted Answer

Home health care is skilled medical care provided at home for patients who are recovering from illness, surgery, or injury, or who need ongoing management of a chronic condition. The goal is to improve or maintain health. Hospice care is a specialized type of care for patients with a terminal illness who have chosen to focus on comfort and quality of life rather than curative treatment. Both types of care are delivered in the comfort of home.

Question 2

How do I know which service is right for my family?

Accepted Answer

The right service depends on your loved one's diagnosis, goals, and current health status. If your loved one is recovering from a surgery or illness and needs skilled nursing or therapy, home health may be appropriate. If your loved one has a terminal diagnosis and wishes to focus on comfort, hospice may be the right choice. Our care team can help you understand your options — call us at (385) 287-1311 for a free consultation.

Question 3

What if we are not sure what level of care is needed?

Accepted Answer

That is completely understandable — and it is one of the most common questions families have. Our care team is here to help you navigate this process. Call us and we will listen, answer your questions, and help you understand your options without any pressure.

Question 4

Can care be provided in an assisted living facility or nursing home?

Accepted Answer

In some cases, home health or hospice services can be provided in assisted living facilities or other residential settings. Contact us to discuss your specific situation and we will help determine what is possible.

Question 5

How quickly can care begin?

Accepted Answer

We work to begin care as quickly as possible after receiving a physician referral and completing an initial assessment. In many cases, care can begin within 24 to 48 hours of referral. Contact us and we will work with you and your physician to get started as soon as possible.

Question 6

What happens during a free consultation?

Accepted Answer

During a free consultation, a member of our care team will speak with you and your family to understand your loved one's situation, answer your questions, and help you determine whether home health or hospice care may be appropriate. There is no obligation, and we are here to provide information and support — not to pressure you into any decision.

Question 7

How do referrals work?

Accepted Answer

Referrals for home health and hospice care typically come from a physician, hospital discharge planner, or other healthcare provider. Families can also contact us directly and we can help coordinate the referral process with your physician. Call us at (385) 287-1311 to get started.

Question 8

Do you serve my city?

Accepted Answer

Ability HHH serves a wide range of communities across Northern Utah, including cities in Weber County, Davis County, Salt Lake County, Utah County, and surrounding areas. Visit our Service Areas page to see the full list of cities we serve, or call us to confirm coverage in your area.

Question 9

Does Ability HHH accept Medicare and insurance?

Accepted Answer

Home health and hospice services are often covered by Medicare, Medicaid, and many private insurance plans. Coverage details vary by plan and individual circumstances. Contact us and we can help you understand your options and work with your insurance provider.

Question 10

Does Medicare cover home health care?

Accepted Answer

Medicare Part A and Part B cover home health services when ordered by a physician, provided by a Medicare-certified agency, and deemed medically necessary. The patient must also be considered homebound. Coverage details vary by individual situation — contact us and we can help clarify your specific coverage.

Question 11

Does Medicare cover hospice care?

Accepted Answer

Yes. Medicare Part A covers hospice care for patients who are certified by a physician as having a terminal prognosis of six months or less, and who choose to focus on comfort rather than curative treatment. Hospice Medicare coverage includes medications, medical equipment, and support services related to the terminal diagnosis.

Question 12

Who is involved in the care plan?

Accepted Answer

Care plans are developed in coordination with the patient, family members, and the patient's physician. Depending on the type of care, the team may include skilled nurses, physical therapists, occupational therapists, social workers, chaplains, and home health aides. We believe in a team approach that keeps the patient and family at the center.

Question 13

What support is available for family caregivers?

Accepted Answer

We recognize that family caregivers carry an enormous responsibility. Our team provides education, guidance, and emotional support to family members throughout the care process. For hospice patients, respite care is available to give caregivers a temporary break. Bereavement support is also available to families following a loss.

Question 14

What is hospice care?

Accepted Answer

Hospice care is specialized medical care for patients with a terminal illness who have chosen to focus on comfort and quality of life rather than curative treatment. It is a philosophy of care that prioritizes dignity, pain management, emotional support, and family guidance — all delivered in the comfort of home.

Question 15

Does choosing hospice mean giving up hope?

Accepted Answer

Not at all. Hospice care is about living as fully and comfortably as possible. Many families find that hospice allows their loved one to spend meaningful time at home, surrounded by family, with their symptoms well managed and their dignity preserved.

Question 16

How do I know if my loved one qualifies for hospice?

Accepted Answer

Hospice eligibility is determined by a physician certification that a patient has a terminal prognosis of six months or less if the illness follows its natural course. A patient must also choose to focus on comfort rather than curative treatment. Contact us and we can help guide you through the process.

Question 17

What should we do in an emergency?

Accepted Answer

If this is a medical emergency, please call 911 immediately. Our services are not designed for emergency response. For non-emergency questions or concerns about your care, please contact our team at (385) 287-1311.

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