Privacy Policy

Ability Home Health & Hospice ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abilityhhh.com or interact with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and other contact details you voluntarily provide through our forms, quizzes, or when contacting us.
• Health-Related Information: Information about care needs, medical conditions, or insurance details that you provide during enrollment or consultation requests.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
• Device Information: Browser type, operating system, IP address, and device identifiers.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process enrollment and consultation requests
• Send appointment reminders and care-related communications
• Send text messages related to your care or inquiry, if you have opted in
• Improve our website and services
• Comply with legal and regulatory requirements

Text Messaging & Mobile Information

How We Share Your Information

We may share your personal information in the following limited circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website and delivering our services (e.g., hosting providers, CRM platforms).
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit consent for purposes you have approved.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing activities
• Opt out of text message communications at any time by texting STOP

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Ability Home Health & Hospice
• Phone: (385) 287-1311
• Email: [email protected]
• Website: abilityhhh.com